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Security & Privacy

Security and privacy is a big deal to us. We’re committed to making banking accessible to you and only you by remaining vigilant in our security procedures and privacy policies. Together, we’ll take action to keep your information in the strictest confidence, while helping you achieve your financial goals and dreams.




You work hard for your money. That’s why we work around the clock to keep it safe. You too have a role in your own protection so get familiar with these best practices and tips to keep your money safe.


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We collect your information and use it wisely. We use it to identify you, to help us find services you may need, and to help determine your credit. We take your privacy seriously and adhere to a strict privacy code of conduct. Your information will never be shared with any other agency, unless you fall under the Foreign Account Tax Compliance Act (FATCA) or Common Reporting Standard (CRS) - Canada.


You’re protected by the Personal Information and Protection Act (PIPA). It’s an Alberta law, which governs provincial private sector organizations. Know more about PIPA by visiting their website. Make sure you keep us up to date on your information in case it changes.


You can limit your information or ask us not to contact you for marketing purposes. Talk to us


Access your information or report a privacy concern


View The Privacy Code



Code of Conduct for the Debit and Credit Card Industry in Canada


Connect First Credit Union is stating our re-commitment to the Code of Conduct for the Credit and Debit Card Industry in Canada. The Code was designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks.