Do You Have Questions?

Give us a call, we would love to answer them


Email Us

Send us a message, it's easy

Contact Us

Find A Branch


Common Payment Questions

Don’t see the question you’re looking for? Talk to us - we’d love to help!

  • Want to put more towards your mortgage? Talk to us. We’ll find you the best payment options to ensure no additional fees or penalties are charged. 


    Get the best rate for your mortgageTalk to us.

  • Make a lump sum payment by logging into online banking using the 19-digit number found on your Member Card and your passward (PAC). Select Transfers, the account to transfer from, enter the amount you want to transfer, confirm it’s to your own account, and then choose the line of credit to transfer to. 

    If you want to make a principal payment on your term loan, talk to us.

  • No problem! There are a few ways we can take care of that. 

    • Login to online banking using the 19-digit number found on your Member Card and your password (PAC) to make the payment.
    • Call us at: 1.866.923.4778, or
    • Visit your local branch, if you’d prefer to make the payment in-person.

    Thinking about new vehicle and need financing? Check out the dealerships offering special First Calgary Financial rates!

  • Need a break this month? If you have a personal term loan amortized over less than 72 months, you may qualify to postpone a payment. Learn more about how you can skip a payment* or talk to us.


    *Terms and conditions apply. Talk to us at 1.866.923.4778 for more details.


    Consider consolidating your debt to make one easy payment at a lower interest rate. Get rid of your debt quicker with a consolidation loan. Save money today. Apply Now.