Two-factor authentication, also known as one-time password (OTP), allows for additional security on sensitive transactions or activities. It is a secure code sent to your email or cell phone number to verify it is you authorizing the activity.
Two-factor authentication is used when you log in to the new digital banking platform for the first time and when you perform sensitive transactions such as:
- Add New Payee
- Change Password
- Reset Password
- Update Contact Information
- Enter Member Transfers
- Add/Edit Interac e-Transfer Recipient
- Manage Interac e-Transfer Profile
- Autodeposit Setup and Changes