Member Survey

One of the unique aspects of belonging to a credit union is that you have a say in how we do things. We truly value your viewpoint and want to hear from you.

We have enlisted Sentis Research to conduct surveys on our behalf and to ensure that all feedback is kept confidential.

Sentis Research is a leading market research firm serving Western Canada. To learn more about Sentis, visit sentisresearch.com


The following survey is in progress:

1. Member Satisfaction Survey

You may have been invited to take part in our satisfaction survey in one of two ways:
  • by email
  • while banking with us online

 If you require survey help or technical support, please call Sentis toll-free at
1-855-463-4025.

If you require more information, please call the First Calgary Financial Member Care Centre at 403-520-8000.